How quickly are orders synced?

Orders are processed in real time via webhooks. Most orders appear in your ERP within seconds of being placed. APIWORX also supports scheduled batch sync for high-volume periods.

What happens if the ERP is temporarily unavailable?

APIWORX queues orders and retries automatically with configurable retry policies. No orders are lost. You receive alerts if sync delays exceed your configured thresholds.

Can I apply business rules during sync?

Yes. APIWORX supports conditional logic for order routing, tax mapping, discount handling, and field transformations. You can route B2B orders differently than B2C, or apply region-specific rules.

Order & Revenue

eCommerce Order Sync to ERP

Automatically push online orders from your storefront into your ERP for invoicing, fulfillment, and revenue recognition.

The Problem

When ecommerce and ERP systems are disconnected, teams manually re-key orders — leading to delays, data entry errors, missed invoices, and inaccurate inventory counts. As order volume grows, this manual process becomes a bottleneck that limits growth and increases operational risk.

How The Workflow Works

Order is created on the eCommerce platform (Shopify, BigCommerce, WooCommerce)

APIWORX receives the order via webhook in real time

Customer record is validated or created in the ERP

Order is mapped to ERP sales order format with line items, pricing, and tax

Sales order is created in the ERP (NetSuite, Sage Intacct, QuickBooks)

ERP generates invoice and schedules fulfillment

Fulfillment status and tracking updates flow back to the storefront

Payment data is reconciled between payment processor and ERP

Systems Typically Involved

Data Objects

Orders

Line Items

Customers

Invoices

Payments

Tax

Business Outcomes

Eliminate manual order re-entry — save hours per day

Reduce order processing errors by 95%+

Faster order-to-fulfillment cycle time

Accurate financial records from day one

Scale order volume without adding headcount

Related Workflows

Order & Revenue

Order-to-Cash Automation

Automate the full order-to-cash lifecycle from order capture through invoicing, payment, and revenue recognition.

Order & Revenue

Refund and Credit Memo Sync

Synchronize refunds, returns, and credit memos between your storefront, payment processor, and ERP.

Order & Revenue

Multi-Channel Order Consolidation

Consolidate orders from multiple sales channels into a single ERP or order management system.