Selling on multiple channels means orders come from everywhere—Shopify, Amazon, BigCommerce, EDI retailers, and B2B portals. Without unified order management, teams manually re-enter orders, inventory doesn't stay in sync, and fulfillment is error-prone.
APIWORX captures orders from every channel and routes them into your ERP for processing, then pushes fulfillment data back to channels and customers. Orders, inventory, and shipping data stay synchronized across all systems automatically.
Order Management Features
Everything you need for a successful implementation
Multi-Channel Capture
Ingest orders from Shopify, Amazon, BigCommerce, Walmart, B2B portals, and EDI partners.
ERP Synchronization
Push orders into NetSuite, Sage, QuickBooks, or any ERP with proper entity mapping and validation.
Fulfillment Routing
Route orders to the optimal warehouse, 3PL, or drop-ship vendor based on configurable rules.
Inventory Sync
Keep available quantities accurate across all channels with real-time or near-real-time updates.
Order Lifecycle Visibility
Track every order from placement through processing, fulfillment, shipment, and delivery.
Returns & Exchanges
Process returns and exchanges with automated inventory adjustments and refund workflows.
Key Benefits
- Eliminate manual order re-entry across channels
- Prevent oversells with real-time inventory sync
- Reduce fulfillment errors with automated routing
- Improve customer satisfaction with accurate tracking
- Scale to new channels without adding headcount
Common Use Cases
- Shopify + NetSuite order-to-cash automation
- Amazon FBA and FBM order synchronization
- Multi-warehouse fulfillment routing
- B2B and B2C order consolidation in ERP
- Drop-ship order management and vendor coordination