The Problem
Your warehouse ships orders, but the storefront doesn't know. Customers see 'processing' instead of 'shipped,' leading to unnecessary support contacts. Partial shipments add complexity — one order, multiple packages, different tracking numbers.
How The Workflow Works
Warehouse picks, packs, and ships the order
Shipping label and tracking number are generated
APIWORX receives the fulfillment event
Storefront order is updated with tracking information
For partial shipments, individual line items are marked as fulfilled
Customer receives fulfillment notification
Remaining unfulfilled items are tracked separately
Systems Typically Involved
Data Objects
Business Outcomes
Related Workflows
Shipment Status Sync
Synchronize shipment status, tracking numbers, and delivery updates across all connected systems.
Returns and RMA Automation
Automate the returns process from initiation through restocking, refund, and credit memo creation.
eCommerce Order Sync to ERP
Automatically push online orders from your storefront into your ERP for invoicing, fulfillment, and revenue recognition.